PRIVACY POLICY

Last Updated: November 2025

The U Method Coaching Inc. (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a session, or engage in coaching services.

Information We Collect

We may collect the following information:

Personal Information:
Name, email address, phone number, location, payment information (processed securely through third-party providers), and any information you voluntarily provide when booking a session or completing forms.

Coaching-Related Information:
Details you share during coaching sessions, intake forms, scheduling, and communication.

Technical Information:
IP address, browser type, device information, and site interaction data collected via Squarespace’s built-in analytics and cookies.

How We Use Your Information

We use your personal information to:

• Schedule and deliver coaching sessions
• Communicate appointment reminders and updates
• Respond to questions or requests
• Maintain accurate session records
• Improve our website and services
• Process payments through trusted third parties
• Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes.

How We Store & Protect Your Information

Your information is stored securely through:
• Squarespace (website + forms)
• Acuity/Squarespace Scheduling (appointments)
• Google Workspace (email + calendar)
• Encrypted digital files for coaching notes

We take reasonable measures to protect your data from loss, misuse, unauthorized access, or disclosure.

Third-Party Providers

We use trusted providers, including:
• Squarespace
• Google Workspace
• Stripe or Square (for payments)
• Acuity Scheduling

These providers have their own privacy policies and comply with relevant security standards.

Your Rights

Under Canadian privacy law (PIPEDA), you may request to:

• Access your personal information
• Correct inaccuracies
• Withdraw consent
• Request deletion of your data where applicable

To make a request, contact: hello@theumethod.ca

Cookies

Our website uses Squarespace’s default cookies to improve functionality and user experience. You may disable cookies through your browser settings.

Contact

For questions about this Privacy Policy, email us at: hello@theumethod.ca

native time will be arranged without penalty.